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Makeprintable app not working

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When I try to use the makeprintable app it does not launch, when I select an item to repair it just hangs. When I try to login to makeprintable.com I get a 500 error. Is there something wrong with makeprintable or do they really have a server error?

ive been trying to get this app working for over five bloody years with sod all luck .. all i get is a screen saying ...( see pic )