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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I previously used a different extruder, which caused no issues. I tried pushing the filament through the hot end by hand, and it went through with no problems. Is it possible that my extruder motor doesn't have enough torque to overcome going through the hot end?