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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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Everything printed well, except the red top. It tried to print the hinge part first, and then the ball, but it doesn't build any support material and tries to print in mid air. I clicked the button for supports- but it refuses to. So I tried printing it upside down- but it refuses to listen and STILL tries to print it down- then I tried to print it on the right side, flipping it up- NOPE- still tries to print it down.

I'm using Makerbot 5th gen- I save the file after changing it's orientation and send it to printer from my laptop- and I tried USB printing... won't change orientation or print support material- I'm sorta new so I didn't know if you could offer advice?