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Can someone help me with this problem, the cross (x) bar is disappearing when I go to print on my Flashforge Dreamer.

When I use the native Flashforge printing software (FlashPrint) to open the frame.stl an error comes out "Error has occured to the model. You can (1) Repair model (2) Delete model or (3) Ignore. Selecting anything but (1), does not allow printing. Selecting (1) I get no cross bar, it disappears upon repair.I only found this out after printing a couple of times.

I have tried loading the frame.stl into Simplify3d and printing. The same thing is happening.

I have downloaded the file multiple times to try to correct this problem. So far no luck.