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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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This is great, at work we have almost the same problem and the only proper solution would be replacing the entire broken part. Meaning that it requires the printing of the part you already designed. Because spare parts are hard to find and I'm not convinced that that would really solve the problem because replacement parts most likely will have the same design flaw(s) and eventually will suffer from the same problem. This much sturdier 3D printed version (hopefully) last much longer. Thank you for your efforts.

Kind regards, Jan