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The cutter is a Chinese K40, but I think the problem is more in the software/computer/operator as the sides don't even start to get cut. The system seems just to give up before the cutting data gets to the machine. I had a difficult time getting the designs into CorelDRAW 12, probably more due to inexperience and impatience rather than anything else. The software for this cutter can't use the designs as they are, it needs areas to be filled with black where they are to be cut out, so I went through a lot of steps to get that done.