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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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Sorry to read that :(
I never had any problem, some people had others didn't...
(
I can identify the problems reported so far as "user related issues")
...hope you get around to print them some time!