MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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You don't have to guess... it's right there in the instructions that you need support for those. This is a very basic print job, you shouldn't be having problems with it unless your printer is performing poorly. You might also want to have a look at the derivatives.