MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I tried this with a 20mm box and it worked great. Every file I've given it since has gotten to 100% and then showed nothing (except the Gcode file itself). The view and info are all blank. I'm using Firefox. Am I missing something?