MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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It works.
To try to fix the issue install a MOSFET. It is pretty simple to do and may fix your problem without having to mess and test the main board (that must be heating up):

Anycubic I3 Mega MKS Mosfet Holder