MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.
Looks like sh*t... :D
I need more information. The file is ok. Just downloaded it again and checked.
Looks like the printer was printing in air. Do you use Support for the overhangs? Did the print came loose? What slicer do you use? You may want to post a picture of the sliced model in the slicer.
Maybe your download went wrong? Have you tried to redownload the model?