MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I agree. Making the banisters thicker would absolutely help. That is the only problem I keep having, and I have tried three different filaments with multiple variations of settings. I even sliced the tray to only be the banisters, so I would only waste but so much filament in trying to find the perfect settings (still haven't found them after eight attempts....).