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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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Try adding a bit of thin machine oil to all contact surfaces. Though plastic seems quite slippery, in fact there's quite a lot of friction drag, and a thin coat of oil can overcome it and bring your make to life. :) https://youtu.be/IYJtfdTx-T8