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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I don’t have any issues at all and get perfect layers every time.

The gantry needs to be aligned to the bed. Not the frame. It also loses its level after every power cycle which is why I have the Z sync timing belt mod as well. The stock sensor is garbage.. switched that out for a better one listed in the description of the Z Sync.