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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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hey, sorry to hear that! have you tried chopping them up in tinkercad? if so, I can do it for you, but id have thought your machine should be able to handle tinkered, but give me a shout if you still have no joy!