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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I used CURA 3.6 and I used the no support version, I let CURA do the automatic supports, I did notice that even the file that says with supports, there are lots of parts in mid-air, basically the supports that come with the file are for the blades, many parts of the model are in mid-air. Give that a shot to the non-support version and let the slicer software do the auto supports, I think I used like 14-16 % support density and 3 walls.