MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.
Yes I'm having the same problem. Not sure why.
Edit: nevermind. I looked over the pictures and noticed that the ball at the end of the rack needed to be cleanly inserted into the piviot. My pivot has a piece stuck in it so once I got that out, I was able to insert it properly and things are all aligned now. Much cleaner movement.