MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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Regarding its height please make sure your hot-end fan housing is adjusted properly. there should be 1mm clearance from heat block and almost 2mm clearance from end of nozzle. There is 2 silver screws on the housing, one left and one top. loosen and adjust until ring is proper.