MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.
I wonder if there are variations in the DC adapter, or this is a printer/slicer issue. The later happen a lot. The DC adapter should be 27mm x 38mm, and the model is actually undersized by 0.15mm to account for elasticity of the shape/plastic and give a snug fit.