MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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Funnily enough the split pin (tube gripper) piece broke just a few days ago. From a quick visual inspection I'd say that the part wasn't strong enough but it looks like the issue was not a high enough fill percentage during printing. Hopefully just a case of more fill.