MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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For some reason I am not able to use the customizer app. When attempting to use the app I get a message (/usr/local/bin/openscad/openscad: error while loading shared libraries: libCGAL.so.10: cannot open shared object file: No such file or directory) for every thing I attempt to customize.
I also get the error message (#<RuntimeError: Failed to get https://www.thingiverse.com/download:4417717 403: Forbidden>) in my queue.
Can you tell me what the problem might be?