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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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What?? You mean it breaks inside the long black tube?? I never had that Issue and I can hardly think of any reason this may happen, other than the filament is absolutely crap. But the original FF Filament is actually quite nice imo.

How old is the FIlament? How do you store it?