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MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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You may be using the wrong kind of RGB led strip. Something may be loose in the strip. You might have the thing soldered in the wrong direction. It may not have enough power to push them all. You should be able to get it to work with any type of addressable led strip. There are a few different ones out there.