MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I just called Makerbot support. They are aware of the problem and are actively working on it. It is affecting other systems,
not just customize. They could not give me a time frame, they just said that at some point we would notice it was working again.