MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I didn't have chance to test it myself. I used the dimensions from the bl touch technical drawings and set the sensor to the height above the nozzle that they recommend. If so many people are having this issue I can adjust the height of the sensor.