MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.
Sorry yours didn't print right when you downloaded it!
Feel free to message me and I can walk you through some of the problems you faced when printing the lamp. Originally when I posted this model two years ago I was using my XYZ DaVinci and didn't have any need for support materials or anything and just used the standard 20% infill, all 3D printers are different and a degree of trial and error is expected.