MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.

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I also printed one and was disappointed. The wheels would bind up and the spool would get yanked off. I had much better luck with this one: https://www.thingiverse.com/thing:508896

Universal stand-alone filament spool holder (Fully 3D-printable)