MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.
I'm sorry to hear you are having these problems. I'm in no way related to 3D Hubs and I'll remove them from the page ASAP.
I can only suggest to get it printed by someone else or this one from Shapeways as this is the best quality :
It's even better than what I can print myself.