MakerBot Print is our newest print-prepration software, which supports native CAD files and STL assemblies,
allows you to interact with all your printers via the Cloud, and many other exciting new features.
I'm sorry to hear that one of the three parts didn't seem like good quality. You may qualify for a full refund if the issue is indeed with one of our suppliers. Please email me personally at [myFirstName]@printathing.com with some close-up photos of the parts, and we can start the refund process.
90% of our prints get a 4 or 5 star rating. It sounds like you might have been part of that unlucky 10%.
Founder and CEO of Print a Thing, Da